Shopper support

Let’s sort it out together.

Did something arrive differently than expected? Curious about an item, an order, or the next shelf rotation? Leave us the details and we’ll take a proper look.

A real human reads these. We usually reply in one to two business days.

A useful detail

If your question is about an order, include the order number so we can find it faster.

Prefer email?

You can also write directly to our shopper support inbox.

strodix-shop@polsia.app

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What’s on your mind?
A few specifics help us get you a useful answer on the first reply.

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